Description
Ericsson-LG Enterprise · iPECS 1000i Series · Standard
iPECS 1020i
Standard IP Phone
2.8" (132 × 64) Display
Up to 16 Keys
HD Audio
PoE Powered
iPECS Cloud Ready
16
Prog. Keys
HD
Audio
PoE
Powered
💡
Product Overview
What Is the iPECS 1020i?
The standard-level IP phone for reliable, professional business communication.
The iPECS 1020i is the reliable standard IP phone for everyday business use. With 16 programmable keys, a backlit greyscale display, HD wideband audio, and dual Ethernet ports, it delivers everything a regular office user needs in a compact, cost-effective package.
👔 Who Is It Designed For?
Everyday office users who need a dependable, easy-to-use IP phone with enough programmable keys for their most-used contacts and features — at a practical price point.
🔗 How Does It Fit Into Your System?
Works natively with all iPECS platforms — eMG100, UCP, vUCP, and iPECS Cloud. PoE powered, browser-managed. Plug into your network and it's ready immediately.
📋
Full Spec Sheet
Technical Specifications
🖥️ Display
Screen Size2.8" (132 × 64)
Display Type4-level Greyscale LCD, 4-line
BacklitYes
🔌 Connectivity
EthernetDual 10/100 Base-T (LAN + PC pass-through)
Wi-FiNot included
BluetoothNot included
⚡ Power
PoEIEEE 802.3af — Class 2
AC AdapterOptional (sold separately)
🔑 Keys & Interface
Programmable KeysUp to 16 (4 self-label × 3 pages + 4 paper-label keys)
Soft Keys3
Hard KeysTransfer, DND, Hold, Speaker, Volume ±, Headset, Mute, Message, Menu, Directory
🔊 Audio
SpeakerphoneFull-duplex wideband HD
CodecsG.722, Opus, G.711, G.729
Headset3.5mm analogue
💻 Platform & Software
Operating SystemLinux 4.19.0
ManagementWeb browser (HTTPS)
ProvisioningGlobal cloud provisioning
Remote AdminFirmware upgrade, diagnostics, syslog
📐 Physical
MountingDesktop or wall mountable
CertificationsCE, FCC Class B
⭐
Why Choose the 1020i
Key Features
🖥️
Backlit 2.8" Display
4-line backlit greyscale LCD — clear and readable throughout the working day, even in dimly lit areas.
🔑
16 Programmable Keys
4 self-label keys across 3 pages plus 4 paper-label keys — plenty for everyday contacts and feature shortcuts.
🔊
Wideband HD Audio
Full-duplex speakerphone with G.722 and Opus codecs for clear, natural voice quality on every call.
🌐
Dual Ethernet Ports
LAN + PC pass-through — connect your PC through the phone to reduce desk cable clutter.
⚙️
Browser-Based Management
Configure via HTTPS from any browser. Supports remote firmware upgrades and global provisioning.
📞
Full Hard Key Set
Dedicated keys for Transfer, DND, Hold, Speaker, Headset, Mute, Message, Directory, and Menu.
🔌
PoE Powered
IEEE 802.3af Class 2 PoE — no power adapter required when connected to a PoE-enabled switch.
💰
Value for Money
All the essential features of a business IP phone at a price point that makes fleet-wide deployment practical.
🏢
Easy Deployment
Simple plug-in setup — browser-based management means no specialist tools required for configuration.
🔗
Ports & Power
Connectivity at a Glance
🔗
LAN Port
Gigabit network connection
🖥️
PC Pass-Through
LAN port for your computer
🎙️
3.5mm Headset
Analogue headset jack
⚡
IEEE 802.3af
PoE powered
✅
System Compatibility
Works With All iPECS Platforms
The 1020i integrates natively with every current iPECS platform. Check minimum software version requirements with your Comstel ICT account manager.
iPECS Cloud
iPECS eMG100
iPECS UCP
iPECS vUCP
iPECS UCM
iPECS ONE
🎯
Who Benefits Most
Ideal Use Cases
🏢
General Office Staff
The 1020i handles everyday call tasks — answering, transferring, holding, and speed dialling — simply and reliably.
📋
Admin & Reception Support
16 programmable keys give admin staff quick access to their most-used contacts and features without complexity.
🏨
Small Business Deployments
Cost-effective enough to deploy across an entire small business without compromising on call quality or features.
🏥
Low-Use Workstations
Reliable wired IP phone for positions that handle occasional calls — back-office, storage areas, or shared desks.
🔧
Expand Your 1020i
Optional Accessories
Add-on Module
1024iDSS
24 additional programmable buttons. One unit compatible with the 1020i.
Add-on Module
1048iLSS
48 flexible paper-label buttons. Up to 3 units can be attached to the 1020i.
Accessory
Compatible Headsets
Supports 3.5mm analogue headsets. See Ericsson-LG certified compatibility list.
Ready to Upgrade Your Business Communications?
Get in touch with the Comstel ICT team for pricing, deployment advice, or to arrange a demo of the iPECS 1020i.
Specifications sourced from Ericsson-LG Enterprise and official iPECS product documentation. Subject to change without notice.
Contact Comstel ICT to confirm software version compatibility for your platform. Comstel ICT · Authorised iPECS Partner · 1300 070 747 · sales@comstel.com.au
Contact Comstel ICT to confirm software version compatibility for your platform. Comstel ICT · Authorised iPECS Partner · 1300 070 747 · sales@comstel.com.au
