— Real Results —

How We Help Australian
Businesses Like Yours

Every business we work with has a different starting point — but the outcomes are consistent. Less cost, fewer headaches, better communication. Here's what that looks like in practice.

80%
Typical saving on
phone costs
$99
Business NBN
from /month
$0
Downtime during
most transitions
30+
Years solving Australian
business problems
1
Point of contact
for everything

Real Scenarios

Before & After: Businesses That Made the Switch

These are common situations we encounter every week. If any of them sound familiar, we can help.

⚖️
Professional Services — Law Firm, Sydney
"We were paying over $1,200/month for a phone system that kept dropping calls."
Before Comstel
⚠️Ageing on-premise PBX costing $1,200+/month in line rental and maintenance
⚠️Calls dropping during peak hours — client complaints escalating
⚠️Staff working remotely couldn't access the office phone system
⚠️Three separate providers for phones, internet, and IT — no one took ownership of problems
⚠️No call recording — compliance risk for client conversations
After Comstel
✔3CX Cloud PBX installed — total phone cost reduced to under $320/month
✔Zero dropped calls — HD voice quality on every line
✔Mobile app deployed — staff take office calls from anywhere, on any device
✔Single Comstel account covers phones, internet, and managed IT
✔Built-in call recording enabled — full compliance, zero extra cost
$880
Saved per month
$10,560
Saved per year
0
Days of downtime
Get a Similar Result
🛍️
Retail — Multi-location Cafe Group, Melbourne
"We had 4 locations and 4 different phone systems. It was a nightmare."
Before Comstel
⚠️Each location on a different provider — billing chaos, no central visibility
⚠️Internet outages at peak hours causing EFTPOS failures and lost sales
⚠️After-hours calls going unanswered — lost booking revenue
⚠️No visibility over which location was receiving calls or how they were handled
After Comstel
✔All 4 locations unified on a single cloud phone system — one bill, one login
✔Business NBN with failover at each location — EFTPOS never goes down
✔Bonnie AI handles after-hours bookings automatically — revenue recovered
✔Full call reporting across all locations — management has real-time visibility
60%
Reduction in comms costs
4→1
Providers consolidated
24/7
Calls answered
Get a Similar Result
🏗️
Construction — Building Company, Regional NSW
"Our site teams had no reliable internet and we were missing critical project communications."
Before Comstel
⚠️No reliable internet at regional construction sites — relying on personal mobile data
⚠️Site managers and office staff on different communication systems — delays and miscommunication
⚠️Mobile bills out of control — no visibility on usage across the team
⚠️Old ISDN lines at the office costing over $600/month
After Comstel
✔Fixed Wireless NBN at $99/month deployed to site office — reliable, fast, unlimited
✔Cloud phone system connecting office and site on one unified platform
✔Vodafone Business Flex plans across the team — capped costs, full visibility
✔ISDN replaced with SIP trunking — line costs cut by over 70%
70%
Cut in line rental costs
$99
Site internet /month
100%
Team connectivity
Get a Similar Result
🏠
Real Estate — Property Agency, North Sydney
"Our agents were missing calls while out on inspections. Every missed call was a missed listing."
Before Comstel
⚠️Office calls going to voicemail when agents were out — vendors calling competitors instead
⚠️No way to transfer calls from the office to agents in the field
⚠️Agents using personal mobile numbers — no professional image, no call visibility
⚠️After-hours enquiries going unanswered entirely
After Comstel
✔Cloud PBX with mobile app — agents receive office calls on their mobile, anywhere
✔Seamless call transfer between office and field — no call ever drops to voicemail unnecessarily
✔Vodafone Business numbers for all agents — professional, trackable, consistent
✔Bonnie AI handles after-hours enquiries — captures leads while the team sleeps
0
Missed calls
24/7
Enquiries captured
100%
Professional image
Get a Similar Result

Sound Familiar?

Common Problems We Solve Every Day

If any of these sound like your business right now, you're not alone — and there's a straightforward fix.

💸
Overpaying for phone lines

Stuck on legacy ISDN or expensive landline plans that made sense 10 years ago but are costing you a fortune today.

→ SIP trunking + cloud PBX saves up to 80%
📵
Missing calls after hours

Customers calling outside business hours go to voicemail — or worse, hang up and call a competitor instead.

→ Bonnie AI answers calls 24/7 automatically
🌐
Unreliable internet

Slow speeds, frequent dropouts, or no connectivity at all — affecting EFTPOS, cloud software, and team productivity.

→ Business NBN from $99/month with failover options
🗂️
Too many providers, too many bills

Separate vendors for phones, internet, mobiles, and IT — no one takes ownership, problems fall through the cracks.

→ Everything consolidated under one Comstel account
🏠
Remote teams can't access office systems

Staff working from home or on the road are cut off from the office phone system, slowing everything down.

→ Cloud phone system with mobile app — work from anywhere
🔒
Worried about cybersecurity

Not sure if your business data is secure, or whether your team's credentials have been compromised in a data breach.

→ Managed security + dark web monitoring

Does Any of This Sound
Like Your Business?

We start with a free, no-obligation consultation — no jargon, no pressure. Just an honest conversation about your current setup and what could be better.