Managed IT & security, handled.
One team. One bill.
A complete managed IT and cybersecurity stack for Australian small business — endpoint protection, dark web monitoring, surveillance, identity, and 24/7 incident response. Delivered by Sydney-based engineers since 2015.
Everything you need, under one roof.
Comstel ICT consolidates the cybersecurity tools your business needs into a single managed service — and a single Australian invoice.
Bitdefender
World #1 in independent tests. Next-gen antivirus, EDR and MDR for every device — Windows, macOS, Linux, mobile and servers.
Learn moreSophos
Next-generation firewalls, XDR and synchronised network security. Trusted by Australian SMBs to keep threats out of the network.
Learn moreBonnie AI
AI-powered answering and call screening that never sleeps — qualifies every caller, screens out spam, and books appointments after hours.
Learn moreMotorola Solutions
Two-way radios, body-worn cameras and critical-communications platforms for hospitality, schools, retail and security teams.
Learn moreDark Web Monitoring
Continuous scanning of dark web marketplaces and breach dumps for your staff credentials, domains and customer data — so you know first.
Learn moreVideo Surveillance
IP cameras, NVRs and cloud-managed CCTV for retail, hospitality, schools and offices. Remote viewing, AI analytics and incident search.
Learn moreManaged IT Equipment
Business-grade laptops, desktops, servers, switches and Wi-Fi access points — supplied, configured and lifecycle-managed by Comstel.
Learn moreVideo Conferencing
Meeting-room hardware, headsets and secure conferencing platforms — Microsoft Teams, Zoom and dedicated room systems for hybrid teams.
Learn morePoint of Sale
POS terminals, payment hardware and secure POS networks for cafes, restaurants, retail and hospitality. PCI-aware deployment.
Learn moreCyber crime is now Australia's #1 business risk.
Small and mid-sized businesses are the primary target — they hold valuable data and have lighter defences than enterprises. A managed service closes that gap without the cost of an in-house team.
A cybercrime is reported to the Australian Signals Directorate roughly every six minutes.
Average cost of a single cyber security incident for an Australian small business.
The Notifiable Data Breaches scheme requires eligible breaches to be reported to the OAIC.
Six pillars of managed protection.
Beyond the tools — Comstel covers the full lifecycle of cybersecurity for Australian SMBs, from strategy through to response.
Cyber Security Consulting
Strategy, roadmap and risk advisory tailored to your size, industry and compliance obligations.
Network Security Monitoring
24/7 monitoring of endpoints, firewalls and identity systems. We see threats before they become incidents.
Security Assessments
Information-security audits, vulnerability scans and penetration-test coordination to find weaknesses before attackers do.
Data Governance & Compliance
Privacy Act, NDB scheme, Essential Eight and industry-specific compliance support — accounting, legal, health, education.
Managed Security Services
Bitdefender, Sophos and dark-web monitoring under a single managed service — patching, policies and incident response included.
Third-Party Risk Management
Supplier and vendor risk reviews — because your security posture is only as strong as your weakest integration.
Built for businesses that can't afford downtime.
Industries holding sensitive client data — financial, medical, legal, student — are the highest-value targets. Comstel tunes the stack to your sector.
Accounting Firms
BAS, TFNs, payroll and ATO portals protected from phishing and credential theft. TPB-aligned, NDB-ready.
Law Firms
Privileged client communications, trust accounts and court documents — encrypted, audited and continuously monitored.
Schools & Private Schools
Student records, BYOD and admin systems protected — content filtering, identity and incident response built for education.
Hospitality & Venues
POS systems, booking platforms and guest Wi-Fi locked down — PCI-aware, low-overhead protection that won't slow service.
Healthcare & Allied Health
My Health Record, patient databases and clinic systems — Privacy Act and APP compliant by design.
Small & Medium Business
Affordable, cloud-managed protection for 5–50 staff offices across retail, professional services and trades.
The tools matter. The team matters more.
Most providers sell you a licence and disappear. We deploy, monitor, train and respond — with a real Sydney-based engineer on the other end of every ticket.
Real Aussie Support
Sydney engineers. No bots, no offshore call centres. Same-business-day response.
Vendor-Certified MSSP
Authorised partner for Bitdefender, Sophos, Avaya, iPECS and Motorola Solutions.
Migration Done For You
Moving providers is painful — we manage it end-to-end with zero business disruption.
iCode Compliant ISP
Certified in cybersecurity best practice. Threats stopped before they escalate.
One Bill. One Provider.
IT, security, phones, NBN, mobiles and print — consolidated onto one Australian invoice.
Australian Since 2015
10+ years protecting Aussie businesses. Long-tenured team, deep institutional knowledge.
Quick answers about managed IT & security.
What is managed IT security?
Managed IT security is the outsourcing of cybersecurity monitoring, threat response, patching and policy management to a specialist provider. Instead of hiring a full in-house security team, Australian SMBs subscribe to a managed service that covers endpoint protection, firewalls, dark-web monitoring, identity and 24/7 incident response — all under one contract.
What's included in Comstel's managed IT security?
Comstel bundles Bitdefender (endpoints), Sophos (firewalls/network), Bonnie AI (call security), Motorola Solutions (critical comms), dark web monitoring, video surveillance, managed IT equipment, video conferencing and POS hardening — alongside policy management, patching and Sydney-based incident response.
Is managed IT security worth it for a small business?
For most SMBs, yes. The average Australian cyber incident now costs around $49K — significantly more than a year of managed protection. The Australian Signals Directorate reports a cybercrime every six minutes. Outsourcing is dramatically cheaper than building (and retaining) an in-house security team.
Do you support accounting firms, law firms, schools and hospitality?
Yes. Our stack is tuned for industries handling sensitive data — accounting and finance, legal practices, public and private schools, medical and allied health, hospitality and retail. Policies are pre-configured against industry obligations including the Privacy Act, Notifiable Data Breaches scheme and the Essential Eight.
How quickly can you get us protected?
For typical SMB deployments (10–50 endpoints), we can have core endpoint protection deployed within 48–72 hours. Full managed-stack rollouts (firewalls, surveillance, dark web monitoring) usually take 2–4 weeks of phased deployment without business disruption.
What happens if we have a security incident?
Comstel becomes your incident-response point of contact. We coordinate containment, forensics, communication and (where required) Notifiable Data Breaches reporting to the OAIC. Our managed agreements include after-hours response and access to Bitdefender's 24/7 SOC where MDR is included.
Is Comstel an MSSP?
Yes. Comstel ICT is an Australian Managed Security Services Provider (MSSP) based in North Sydney. We are an iCode-compliant ISP, authorised Bitdefender and Sophos partner, and have been serving Australian businesses since 2015.
Can we bundle IT security with our phones, NBN and printing?
Absolutely — that's the point. Comstel consolidates managed IT and security alongside cloud phones (iPECS, Avaya, BizTel), business NBN, mobile plans, managed print (Kyocera) and Comstel Energy onto a single Australian invoice with one point of contact.
Free IT & security health check.
15 minutes with a Comstel specialist. We'll review your current stack, identify the gaps that matter and recommend the smallest service that actually covers your risk. No cost. No obligation.
North Sydney NSW 2060