Managed IT & Security · Comstel ICT · Australia Wide
Managed IT & Security
Protect, Automate, Empower
From enterprise-grade cybersecurity (Sophos & Bitdefender) to AI-powered customer engagement (Bonnie AI), professional-grade IT equipment, video surveillance, and point-of-sale systems — Comstel ICT delivers comprehensive managed IT and security under one roof. iCode-compliant ISP, certified partners across every solution we recommend.
iCode Compliant ISP
Sophos Partner
Bitdefender Partner
24/6 Support
Cyber Security
AI & Bonnie
Surveillance
IT Equipment
Free Security Assessment
Not sure where your business is vulnerable? Our specialists assess your security posture at no cost.
By the Numbers
Managed IT & Security at a Glance
9
Solution Areas
Comprehensive coverage
$45
SafeWeb from /mo
Dark web + Chubb cover
$299
Bonnie AI from /mo
24/7 AI agent
24/6
Local Support
Real Australian team
Jump to a Solution
Nine Solutions Under Managed IT & Security
Our Main Solutions
Cybersecurity, AI & Comprehensive IT — Australia's Trusted Partners
Most Critical for Every Business
Enterprise-Grade Cybersecurity
Sophos & Bitdefender · iCode Compliant · 24/7 Monitoring
Australian businesses face ransomware, phishing, and credential attacks daily. Comstel deploys industry-leading endpoint protection from Sophos and Bitdefender — with managed detection & response, dark web monitoring, and Chubb cyber insurance included on SafeWeb.
What's Included
- Sophos Endpoint & MDR
- Bitdefender GravityZone XDR
- Dark web monitoring + alerts
- Chubb cyber insurance cover
- SafeWeb from $45/month · 30-day trial
- iCode-compliant practices
Best for
Every business handling customer data, payments, or sensitive info
AI · New
Bonnie AI Answering Agent
From $299/month · 24/7 AI Receptionist
Bonnie is Comstel's AI-powered phone and WhatsApp assistant that handles calls, bookings, FAQs, and customer enquiries 24/7. Never miss a customer, never pay a receptionist after hours, and let your team focus on high-value work.
What Bonnie Does
- Answers phone calls & WhatsApp
- Books appointments & reservations
- Answers business FAQs
- Routes complex enquiries to staff
- Multi-language conversations
- Learns your business voice
Best for
Service businesses, clinics, retail, hospitality — anyone losing leads after hours
Hardware & Workplace
IT Equipment & Workplace
Laptops, Surveillance, POS, Radios — All Under One Roof
Beyond cybersecurity, Comstel supplies and installs the physical IT and security infrastructure your business depends on — from laptops and video conferencing equipment to point-of-sale systems, CCTV, and Motorola two-way radios for industrial and trades workplaces.
What We Supply
- IT equipment (laptops, desktops, peripherals)
- Video conferencing systems
- EPOS Now point-of-sale (from $1,199)
- Video surveillance & CCTV
- Motorola two-way radios & PTT
- Installation & configuration included
Best for
Multi-site, retail, hospitality, industrial & trades operations
More Solutions
Specialised Tools for Specific Business Needs
Sophos
Prevention-first cybersecurity
Industry-leading endpoint protection with managed detection & response. 600,000+ customers worldwide, top-rated by Gartner and SE Labs.
View Sophos
Bitdefender
GravityZone XDR
Unified cybersecurity platform with machine learning, behavioural analysis, and multi-layered detection across endpoints, network, and cloud.
View Bitdefender
Dark Web Monitoring
Continuous threat detection
Continuous monitoring of stolen credentials, breach data, and dark web mentions of your business — with real-time alerts when threats appear.
Explore
Motorola Solutions
Two-way radios & PTT
Industrial-grade two-way radios and push-to-talk for trades, logistics, warehousing, construction, and hospitality teams.
Explore
Point of Sale (POS)
EPOS Now from $1,199
EPOS Now Countertop systems with 15.6" FHD touchscreen and 100+ integrations — perfect for retail, hospitality, and multi-site businesses.
Explore
Video Surveillance & Security
Advanced CCTV
Advanced CCTV systems for office, retail, hospitality, and warehouse environments. HD video, remote monitoring, and integrated security alerts.
Explore
Why Comstel ICT
End-to-End Managed IT & Security — Built for Australian Business
Certified Across the Stack
iCode-compliant ISP, certified Sophos and Bitdefender partner, Motorola authorised reseller. We're trained, accredited, and authorised on everything we sell — not generalists guessing at security.
One Provider, One Bill
Cybersecurity, AI, surveillance, POS, IT equipment — all under one Australian provider. Consolidated billing, single point of contact, integrated solutions instead of disconnected vendors.
Real Local Support
Australian humans answer the phone — not chatbots, not overseas call centres. 24/6 technical support with same-day response, and the same team knows your account.
Scale With You
Start with one critical solution (cybersecurity is the usual first step), then add other layers as your business grows. Modular, integrated, no rip-and-replace.
How It Works
From Free Security Assessment to Active Protection in Four Steps
1
Free Assessment
A Comstel specialist reviews your current security posture, IT setup, and business risks — same business day response. No obligation.
2
Tailored Proposal
Right-sized solution stack with transparent pricing. We recommend what you need — not over-engineered enterprise tools for a small office.
3
Deploy & Configure
Professional install and configuration. Whether software (cybersecurity, AI) or hardware (POS, CCTV, radios) — we handle the deployment end-to-end.
4
Monitor & Support
24/7 cybersecurity monitoring, proactive maintenance, and 24/6 local support. Real Australian humans, same team for the life of the contract.
Frequently Asked Questions
Common Questions About Managed IT & Security
Do I need cybersecurity if I'm a small business?
Yes — small businesses are the primary target of modern cyberattacks. Ransomware, phishing, and credential theft don't care about company size; they care about easy targets. SafeWeb at $45/month with Chubb insurance is designed specifically for SMBs who can't justify enterprise security budgets but still need real protection.
Sophos or Bitdefender — which should I choose?
Both are top-rated endpoint protection platforms with similar capabilities. Sophos excels in prevention-first design and managed detection & response. Bitdefender stands out with its GravityZone unified platform and lower false-positive rates. Comstel's assessment recommends the right fit based on your environment, integrations, and budget.
What is Bonnie AI and how does it work?
Bonnie is an AI-powered phone and WhatsApp answering agent that handles calls, bookings, and FAQs 24/7. From $299/month, Bonnie learns your business voice, answers common questions, books appointments, and routes complex enquiries to your team. Perfect for service businesses losing leads after hours.
What does iCode-compliant ISP mean?
iCode is an Australian cybersecurity code of practice for internet service providers. Being iCode-compliant means Comstel meets industry-recognised security standards for protecting customer data, identifying threats, and responding to incidents — including how we operate our own network and how we deliver cybersecurity to clients.
Can you handle compliance for our industry?
Yes. Comstel works with businesses across healthcare, finance, professional services, and government — all of which have specific compliance requirements. We bring sector knowledge of privacy obligations, call recording rules, encryption standards, and audit logging required by Australian regulations.
Do you provide ongoing support after deployment?
Always. 24/6 local technical support from real Australian humans — not chatbots, not offshore call centres. The same team that deploys your solutions provides ongoing support, knows your environment, and resolves issues fast.
Are these solutions covered by cyber insurance?
SafeWeb Cyber Security includes Chubb cyber insurance cover as part of the $45/month plan. For larger businesses, Comstel can structure cyber insurance separately through specialist insurers. Cyber insurance complements (does not replace) good cybersecurity practices.
How do I get started?
Click Book a Free Security Assessment or call 1300 070 747. A Comstel specialist will respond same business day with a no-cost review of your current security posture and recommendations. No obligation, no high-pressure sales.
Don't wait for a breach to take security seriously
Free security assessment, tailored recommendations, real local support. Comstel's certified team protects Australian businesses from the threats that actually matter — ransomware, phishing, credential theft.
Book Free AssessmentBrowse our managed IT & security range
Already know what you need? Jump straight to the product page for full details, or call us for a tailored quote.
Managed IT & Security services delivered by Comstel ICT, iCode-compliant ISP, Australian-owned. Sophos, Bitdefender, Motorola Solutions, EPOS Now, and Chubb are trademarks of their respective owners. Pricing accurate as of the published date. SafeWeb 30-day trial available; standard terms apply.
Comstel ICT · 1300 070 747 · sales@comstel.com.au · comstel.com.au
Comstel ICT · 1300 070 747 · sales@comstel.com.au · comstel.com.au
