Comstel ICT · Powered by iPECS Cloud

BizTel Business
Phone Bundles

From $20/month per extension

The affordable, professional business phone system built for small and growing Australian businesses. Desk handset + softphone app + unlimited calls — from just $20/month.

Get Started Today → View All Bundles
Powered by iPECS Cloud From $20/Month Unlimited Calls Australian Support No Hardware Required
Starting From
$20
Per extension / per month
∞
Unlimited Calls
Local, national & mobile
6
Bundle Options
BYOD to 1080i
24/7
Always On
Cloud hosted
Local
Australian Support
Real people
What Is BizTel?
A Complete Business Phone System. Without the Complexity.

BizTel is Comstel ICT's own managed business phone bundle — powered by the iPECS Cloud platform by Ericsson-LG Enterprise. It blends the reliability of a physical IP desk phone with the convenience of a softphone app on your mobile, PC, or laptop, giving your team seamless, professional communication from anywhere.

Whether you're a sole trader, a growing team, or an established small business, BizTel has a bundle that fits — with transparent monthly pricing, no hidden fees, and Comstel ICT's local support team behind you every step of the way.

Softphone App on Any Device

Take calls from your mobile, PC or laptop — the softphone app gives you a fully professional phone presence without being tied to a desk.

Physical iPECS Handsets Available

Value-Line bundles include a physical IP desk phone — from the entry-level 1010i right up to the flagship 1080i with 7" HD touch screen.

Unlimited Calls Included

All bundles include unlimited local, national and mobile calls. 13/1300/1800 numbers covered. International calls at standard rate.

Real Australian Support

Comstel ICT's local team handles your setup, training, porting, and ongoing support. No overseas call centres — real people who know your system.

Every Bundle Includes
Everything Your Business Needs. From Day One.
Softphone App
Full-featured softphone for mobile, PC, and laptop. Make and receive business calls from any device, anywhere — office or on the road.
Dedicated Phone Line
One dedicated SIP trunk per extension to make and receive calls. Keep your existing number or get a new Australian number — your choice.
Unlimited Calls
Unlimited local, national, and mobile calls included. Calls to 13/1300/1800 numbers covered. International calls charged at standard rate.
Call Waiting
Never miss an important call. Call waiting is included in every BizTel bundle so you always know when another call is coming in.
Full Feature Set
Call forwarding, voicemail to email, call hold, conference calls, call parking, chat, file transfer, video calls, and company directory — all included.
Cloud Hosted & Secure
Hosted entirely on the iPECS Cloud — no on-premise hardware to manage or maintain. Fully managed by Comstel ICT with enterprise-grade security.
Choose Your Bundle
Simple, Transparent Monthly Pricing — All bundles include softphone app, phone line, unlimited calls, and call waiting. Value bundles also include a physical IP handset.
Soft-Line Bundle — Softphone app only, no physical handset required. Use your own device.
BizTel Starter
Softphone App Only
$20/month
per extension
  • Softphone App (mobile, PC & laptop)
  • Phone Line per extension
  • New number or bring your own
  • Unlimited local, national & mobile calls
  • Call Waiting
Select →
BizTel BYOD
Bring Your Own Device
$20/month
per extension

Use your existing mobile, PC, or laptop. The most affordable way to get a professional business phone line — no new hardware needed. Existing handsets require compatibility assessment prior to installation.

  • Softphone App
  • Phone Line
  • New or Existing Number
  • Unlimited Calls
  • Call Waiting
Select →
Value-Line Bundles — IP handset + softphone app included. Desk phone and mobile, working together.
BizTel Basic
iPECS 1010i Handset
$25/month
per extension
  • Softphone App
  • iPECS 1010i IP Phone
  • Phone Line
  • New or Existing Number
  • Unlimited Local, National, Mobile
  • Call Waiting Included
Select Bundle →
Most Popular
BizTel Standard
iPECS 1040i Handset
$35/month
per extension
  • Softphone App
  • iPECS 1040i Colour IP Phone
  • Phone Line
  • New or Existing Number
  • Unlimited Local, National, Mobile
  • Call Waiting Included
Select Bundle →
BizTel Pro
iPECS 1050i Handset
$45/month
per extension
  • Softphone App
  • iPECS 1050i Advanced IP Phone
  • Phone Line
  • New or Existing Number
  • Unlimited Local, National, Mobile
  • Call Waiting Included
Select Bundle →
Executive
BizTel Ultra
iPECS 1080i Flagship Handset
$50/month
per extension
  • Softphone App
  • iPECS 1080i — 7" HD Touch, Android 10, Video
  • Phone Line
  • New or Existing Number
  • Unlimited Local, National, Mobile
  • Call Waiting Included
Select Bundle →
BizTel Wireless
IP DECT Cordless Handset + Base
$55/month
per extension
  • Softphone App
  • IP DECT 130dB Cordless + Charger + Base Station
  • Phone Line
  • New or Existing Number
  • Unlimited Local, National, Mobile
  • Call Waiting Included
Select Bundle →
Please note: International calls and 1300 number calls charged at 35c per call. Handsets can be rented or purchased — ask our team for options. Existing handsets require a compatibility assessment prior to installation. Setup fee applies — Sydney Metro from $199 excl. GST.
Optional Add-Ons
Enhance Your BizTel Bundle
Add-On
Message On Hold
$199 once-off
Enhance your customer experience from the moment they call. Professionally produced, customised audio that promotes your brand while callers wait.
  • Customised Message On Hold
  • Customised After-Hours Message
  • One change included during installation
Holiday/additional changes available at extra cost
Add-On
Bonnie AI Assistant
$299 /month
Smart AI customer assistance designed to help your local business capture leads, respond faster, and deliver a modern customer experience 24/7.
  • Telephone assistance
  • SMS & WhatsApp customer interaction
  • Automated responses to enquiries
  • Improved customer engagement 24/7
Service
Installation & Setup
From $199 excl. GST
Professional on-site installation and training by the Comstel ICT team. Available across Sydney Metro and beyond.
  • Sydney Metro: $199 first 2 hours (incl.)
  • Additional labour: $99/hr
  • Outside Metro: $199 + $0.95/km travel
  • Training included
Included Features
Full-Featured Business Communication Platform
Call Forwarding
Advanced Call Forwarding
Call on Hold
Voicemail to Email
Simultaneous Ring
Conference Call
Call Parking
Extension Status
Chat: 1:1 and Group
Desktop Phone Control
Internal Video Call
File Transfer on Chat
Personal & Company Directory
Call Waiting
Call Logs
Who Is BizTel For?
Built for Australian Small Business
Startups & SMBs
Get a professional phone system from day one — affordable monthly pricing with no big upfront investment.
Home Offices
BYOD or softphone only — turn your mobile or laptop into a fully professional business phone instantly.
Growing Teams
Add extensions as you hire. Scale from 1 to 40 handsets on the same iPECS Cloud platform — no system changes needed.
Remote & Hybrid Teams
Softphone app means your team stays connected whether they're in the office, working from home, or on the road.
Ready to Get Started?
Get Your Business on BizTel Today

Talk to the Comstel ICT team for a free consultation — we'll recommend the right bundle for your business size and budget, and handle everything from setup to training.

View All Bundles → 1300 070 747
BizTel is a Comstel ICT business communication product powered by iPECS Cloud (Ericsson-LG Enterprise). All prices exclude GST unless stated. International calls charged at standard rate. 1300 numbers charged at 35c per call. Fair Use Policy applies. 5 days notice required for cancellation. Early termination charges may apply if service includes a handset and is cancelled within 12 months.
Comstel ICT · 1300 070 747 · sales@comstel.com.au · comstel.com.au