General Enquiry



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    Sydney Comstel ICT ( Head Office )

    Level 7, 702 161 Walker Street

    North Sydney NSW 2060

    Business Days/Hours: Monday–Friday  9.00 – 5.30pm

    Phone: 1300 070 747

    Support: 1300 700 600

    For all technical support, service requests, warranty claims, or product assistance, please contact our dedicated ticketing system:

    service@comstel.com.au

    This email automatically creates a support ticket in our system so our team can track, prioritise, and resolve your issue as quickly as possible.

    Get in Touch · Comstel ICT · Australia-Wide

    We're Here to Help
    Real People. Real Answers.

    Whether you're looking to upgrade your phone system, switch your NBN plan, explore cloud solutions, or need technical support — our team is ready to help. With over 10 years serving Australian businesses, we know how to ask the right questions and find the right fit for your business.

    10+
    Years in Business
    Sydney
    Head Office
    Mon–Fri
    9:00am – 5:30pm
    2015
    Founded
    How Can We Help
    What Would You Like to Talk About?
    Phone Systems
    BizTel cloud bundles, iPECS, Avaya, DECT cordless & softphone solutions for businesses of any size
    Learn more →
    Internet & NBN
    Business NBN, Fixed Wireless, Fast Fibre, and Enterprise Ethernet — we find the right plan for your address
    Learn more →
    Printers & Copiers
    Kyocera and Fujifilm managed print solutions with finance options, installation, and full support
    Learn more →
    IT & Cybersecurity
    Managed IT, Sophos cybersecurity, Dark Web monitoring, and Bonnie AI for smarter customer service
    Learn more →
    Mobile Plans
    4G/5G SIM-only, pooled data, and mobile broadband plans via Vodafone for individuals and business teams
    Learn more →
    Solar & EV Charging
    Commercial solar, EV charging stations, hybrid systems, and energy demand management for business
    Learn more →
    Technical Support
    Faults, service requests, warranty claims — email us to open a support ticket for fast-tracked resolution
    Log a ticket →
    Finance Options
    Flexible payment options available for phone systems, printers, and equipment — ask about our finance arrangements
    Learn more →
    Our Office
    Where to Find Us
    Head Office
    North Sydney, NSW
    Level 7, 702 · 161 Walker Street
    North Sydney NSW 2060
    Technical Support & Service Tickets

    For all technical support, faults, service requests, and warranty claims, contact our dedicated support team. Emailing the address below automatically creates a support ticket so your issue is tracked, prioritised, and resolved as quickly as possible.

    Support
    How to Reach the Right Team
    Sales Enquiries

    New services, upgrades, quotes, and general product enquiries. Our sales team will help you find the right solution for your business and budget.

    Technical Support

    Faults, outages, service requests, warranty claims. Email us to automatically open a support ticket for fast-tracked resolution.

    Business Hours

    All Comstel ICT offices operate Monday to Friday. Our team is available during business hours to assist with any enquiry, large or small.

    Mon – Fri   9:00am – 5:30pm Closed weekends & public holidays
    Why Comstel ICT
    What You Can Expect When You Call Us
    A Real Person Answers
    No chatbots, no overseas call centres. When you call Comstel, a real Australian team member picks up and listens.
    10+ Years Experience
    Founded in 2015, we have been solving telecommunications and ICT challenges for Australian businesses ever since.
    Certified Partners
    Avaya Platinum Partner, iPECS-certified, iCode ISP, Kyocera partner — accredited by the brands we recommend.
    One Provider for Everything
    Phones, internet, IT, printers, solar, mobiles — one team, one bill, one relationship. We simplify technology for Australian businesses.
    Ready to Talk?
    Get a Free Consultation with Our Team

    No pressure, no jargon. Just a straightforward conversation about what your business needs and what we can do to help. Fill out the form above or contact us directly.