Our Story · Comstel ICT · North Sydney

Built on Trust,
Driven by Innovation

Comstel ICT has been the quiet backbone behind hundreds of Australian businesses — keeping them connected, secure, and ahead of the curve. Founded in 2015 with a simple but powerful belief: every Australian business deserves access to reliable, professional-grade communication technology, without complex contracts or faceless call centres.

10+
Years in Business
2015
Founded
AU
Owned & Operated
#1
Fastest Growing ICT
Meet the Founder
The Person Behind Comstel
Luis Gonzalez — Founder & CEO, Comstel ICT
Luis Gonzalez
Founder & CEO — Comstel ICT
  • Based in North Sydney, NSW
  • Company Comstel ICT — Vodafone Business Centre North Sydney
  • Expertise Business Strategy, Solution Architecture, International Sales, Contract Negotiation
  • Training XP3 Extreme Productivity, RAIN Group
  • Background Kwanii, Wild Cat Energy Drink, eSim Networks, World Systems Corporation
Business Strategy Solution Architecture International Sales Contract Negotiation Telecommunications Team Leadership Partner Management
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A Founder Who's Been There

Luis Gonzalez built Comstel ICT from the ground up, driven by a deep frustration with how large telco companies treated small businesses — as afterthoughts. He believed that Australian SMEs deserved the same quality of communication technology as major corporations, delivered with a personal touch the big players could never replicate.

With a diverse background spanning international sales and marketing, solution architecture, and business strategy across telecommunications, energy, and technology, Luis brings a uniquely cross-disciplinary perspective to Comstel's leadership.

"When you call Comstel, you speak to someone who knows your business." — That philosophy is woven into every hire, every support agreement, and every client relationship.
Building a Culture of Excellence

Under Luis's leadership, Comstel has become known not just for its technology, but for its people. Many team members have been with the company for a long time — a testament to a culture where continuous improvement and genuine care for customers are non-negotiable.

Partnerships Built on Merit

Comstel's portfolio — Avaya Platinum, Vodafone, 3CX, Cisco, iPECS Cloud — wasn't built through marketing. It was earned through consistent delivery, technical excellence, and a track record that speaks for itself.

What Drives Luis Today

Luis remains deeply involved in Comstel's direction, identifying emerging technologies — from AI communication tools to enterprise security — that give clients a genuine competitive edge. His word for 2026? Resilience.

Always Moving Forward

From founding Comstel in 2015 to growing it into one of Australia's fastest-growing ICT companies, Luis continues to invest in the team, the technology, and the relationships that make Comstel what it is today.

Where We Come From
Connecting Australian Business — Our Journey

What started as a vision to bring enterprise-grade telecommunications to everyday businesses has grown into one of Australia's most trusted ICT providers. Over the years we've adapted alongside the industry — from landlines and ISDN to NBN, VoIP, cloud phone systems, cybersecurity, and AI-powered tools. One thing has never changed: our customer-first philosophy.

Today, operating from Level 7, 161 Walker Street, North Sydney, Comstel ICT is recognised as one of Australia's fastest-growing ICT companies. We are an Avaya Platinum Partner and certified with Vodafone, 3CX, Cisco, and iPECS Cloud — credentials earned through years of excellence.

2015 — The Beginning
Comstel ICT is founded.
A bold vision to give Australian businesses professional telecommunications without enterprise-level complexity. Founded in North Sydney with a customer-first mission from day one.
2010s — Growth & Partnerships
Avaya Platinum Partnership awarded.
Recognised among Australia's top telephony solution providers. Additional certifications with Vodafone, Cisco, and iPECS Cloud established during this period of rapid growth.
Late 2010s — Cloud & NBN
Cloud & NBN expansion.
Pioneered VoIP, cloud PBX, and NBN solutions across Australia. Helped hundreds of businesses transition from legacy copper infrastructure to modern cloud communications.
2020s — AI & Security
AI & managed services launch.
New North Sydney HQ established at Level 7, 161 Walker Street. Expanded cybersecurity offerings including Dark Web monitoring, Sophos, and the launch of Bonnie AI for business communication.
Today — 2026
One of Australia's fastest-growing ICT companies.
Serving hundreds of businesses nationwide across phone systems, internet, IT security, managed print, solar, EV charging, and AI — all under one roof, one bill, one team.
What We Stand For
Our Mission & Values

Simplifying ICT for Australian businesses — making technology accessible, efficient, and effective for every organisation.

Customer First
Every decision starts with what's best for our customer. You'll always speak to a real person, never a call queue.
Reliability
Your business can't afford downtime. We engineer for resilience and back every solution with proactive monitoring.
Innovation
From SIP trunks to AI-powered answering services, we stay at the frontier so your business benefits first.
Simplicity
Complex technology, made simple. We translate ICT jargon into real business outcomes.
Proudly Australian
Australian owned, operated, and invested. We understand the unique challenges of Australian business.
Scalability
From sole trader to 500-person enterprise, our solutions grow with you — no lock-ins, no surprises.
Our Credentials
Certified. Recognised. Trusted. — Our partnerships represent decades of proven performance, not just badges.
Avaya Platinum Partner
One of Australia's top-tier certified Avaya resellers.
Vodafone Business Centre
Official VBC North Sydney — enterprise mobile, local support.
3CX & iPECS Certified
Certified for industry-leading cloud phone platforms.
iCode Compliant
Certified by IIA for responsible cyber security practices.
Bonnie AI Certified
Certified partner for AI telephone and WhatsApp assistants.
Cisco Partner
Enterprise-ready Cisco networking and communications hardware.
Kyocera Partner
Authorised for managed print, copiers, and document workflow solutions.
Local Business Awards Finalist
Recognised for outstanding service excellence and innovation.
Get in Touch
Ready to Experience the Comstel Difference?

Whether you need a new phone system, faster internet, or a complete ICT overhaul — let's start with a conversation. Our team is ready to help.