Comstel ICT · Authorised Avaya Partner · Australia

Avaya Cloud Office

Australia's trusted enterprise cloud communications platform — calls, meetings, messaging, and AI productivity tools, all in one place. Backed by 99.999% uptime and world-class security.

What Is Avaya Cloud Office?

One Platform for Every Way
Your Team Communicates.

Avaya Cloud Office® by RingCentral is a complete Unified Communications as a Service (UCaaS) platform — bringing together calling, video meetings, team messaging, fax, and AI productivity tools in a single app. No on-premise hardware, no complex maintenance. Just seamless business communication from any device, anywhere.

As a certified Avaya partner, Comstel ICT deploys, supports, and manages Avaya Cloud Office for Australian businesses — from small teams to large enterprises.

UCaaS Platform AI-Powered Work From Anywhere Australian Support 99.999% Uptime
99.999%
Platform Uptime
Enterprise-grade reliability
200+
Video Participants
Unlimited conferencing included
30+
Analytics KPIs
Built-in reporting dashboard
40+
Countries
Global Office availability
Why Avaya Cloud Office

Everything Your Team Needs.
In One Place.

Cloud Phone System

Full business phone system in the cloud — auto-attendant, call queues, hunt groups, voicemail to email, call recording, and more. No hardware to manage.

Video Meetings

Unlimited video conferencing for up to 200 participants — no separate subscription needed. AI-generated meeting summaries, transcription, and closed captions included.

Team Messaging

Chat rooms with file sharing, task tracking, and team collaboration — with AI message translation in 5 languages and smart composer to polish your messages.

AI Productivity Assistant

Automated call notes, real-time transcription, noise cancellation, meeting summaries, and AI writing assistance — so your team focuses on what matters, not admin.

Work From Anywhere

One app on desktop, mobile, or any Avaya IP phone. Your business number works everywhere — office, home, or on the road — with the same full feature set.

Enterprise Security

HITRUST, SOC2, SOC3 certified. Encrypted calls, secure messaging, and trusted data centres — enterprise-grade protection built into every layer of the platform.

The Platform

What's Included With Avaya Cloud Office

01 · Voice & Calls

Complete Cloud Phone System

Everything you expect from an enterprise phone system — auto-attendant, IVR, call queues, hunt groups, call recording, voicemail to email, and more. One business phone number for calling, messaging, and video. Delivered entirely from the cloud.

Auto-attendant & IVR
Call queues & hunt groups
Voicemail to email
Automatic call recording
Enterprise Phone Features
Delivered entirely from the cloud
Avaya Cloud Office App
Desktop · Mobile · Web
02 · Unified App

One App for Calls, Meetings & Messaging

The Avaya Cloud Office app puts your entire phone system on any device. Make and receive calls using your business number, join video meetings, chat with colleagues, and manage your availability — from one app on Windows, Mac, iPhone, or Android.

Windows, Mac, iOS & Android
Call, chat, video & presence
Your business number on any device
Works from office, home, or anywhere
03 · AI Assistant

Your Personal AI Productivity Assistant

Avaya Cloud Office AI Assistant handles the small tasks so your team can focus on what matters. From automated call notes to meeting summaries and AI-powered writing, it boosts productivity across every communication channel.

Automated call notes & transcription
AI noise cancellation
Meeting summaries & highlights
Message translation (5 languages)
AI Assistant
Save time · Improve efficiency · Polished writing
Avaya J100 Series Phones
J129 · J139 · J159 · J179 · J189
04 · Hardware

Compatible With the Full Avaya J100 Phone Range

Avaya Cloud Office works seamlessly with the complete J100 series — from the entry-level J129 through to the executive J189. Mix and match handsets across your team based on each role's needs, all managed from one cloud portal.

J129, J139, J159, J169, J179, J189
J100 Expansion Module for J179/J189
Customisable key layout matching your app
Supplied & supported by Comstel ICT
Shop Avaya Phones →
Integrations

Works With the Tools You Already Use

Avaya Cloud Office integrates with the world's leading business applications — eliminating the need to switch between tools.

Microsoft 365
Teams, Outlook & calendar
Salesforce
CRM & screen pop
Google Workspace
Gmail, Drive & Calendar
Zendesk
Customer support ticketing
ServiceNow
IT service management
Slack
Team workspace
Oracle
Enterprise applications
Open API
Custom integrations
Avaya J100 Series

Choose the Right Phone
for Every Role

Every Avaya J100 phone works seamlessly with Avaya Cloud Office. Mix and match models across your team based on role and requirements.

Entry Level J100 Series
Avaya J129

Avaya J129

Essential Entry-Level SIP Phone

Secure, reliable voice communications with essential call handling. Perfect for common areas, shared desks, and budget deployments.

2.3" Mono 2 Prog. Keys HD Audio PoE
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Essential J100 Series
Avaya J139

Avaya J139

Essential Colour Gigabit IP Phone

Modern colour display with 12 self-labelling programmable keys. Perfect for office workers who want personalisation and essential features.

2.8" Colour 12 Prog. Keys Gigabit HD Audio
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Professional J100 Series
Avaya J159

Avaya J159

Dual-Screen Professional IP Phone

Dual colour screens and 48 admin buttons in a compact form factor. Maximum functionality for knowledge workers with minimal desk footprint.

Dual Screens 48 Buttons USB Headset Gigabit
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Most Popular
Advanced J100 Series
Avaya J179

Avaya J179

Advanced Colour IP Phone · Wi-Fi + Bluetooth

The flagship J100 desk phone. Colour display, 24 programmable keys, built-in Wi-Fi and Bluetooth, Gigabit, and expansion module support.

3.5" Colour Wi-Fi + BT 24 Keys Expandable
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Accessory J100 Series
Avaya J100 Expansion Module

J100 Expansion Module

24-Button Add-On for J179 / J189

Adds 24 programmable buttons and a 4.3" colour display to the J179 or J189. Ideal for supervisors, receptionists, and high-volume users.

4.3" Colour 24 Buttons Tri-Colour LED BLF Ready
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Platform 5 Editions
Avaya IP Office

Avaya IP Office™

On-Premise Business Communications

5 to 3,000 users. Voice, video, messaging, and contact centre in one platform. 5 editions from Basic to Select — choose what fits your business today.

5 Editions 3,000 Users 150 Sites Teams Ready
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Who Benefits

Avaya Cloud Office for Every Industry

Corporate Offices
Multi-site, hybrid teams, and enterprise telephony — all managed from a single cloud platform.
Healthcare
Reliable, HITRUST-certified communications for clinics, hospitals, and healthcare providers.
Hospitality
Hotels, venues, and restaurants with professional guest communication systems and flexible staffing.
Small Business
Enterprise-grade communications at an affordable per-seat price — no upfront hardware investment.
Why Choose Comstel ICT

Australia's Trusted Avaya Partner

30+
Years in Business
Serving Australia since 1992
Certified Avaya Partner
Authorised by Avaya Australia
Australian Owned
Local support, local knowledge
24/6
Support Available
Always here when you need us
Ready to Get Started?

Move Your Business to Avaya Cloud Office

Talk to the Comstel ICT team for a free consultation, custom quote, or live demo of the Avaya Cloud Office platform.

Avaya Cloud Office® is a registered trademark of Avaya LLC. Powered by RingCentral. Comstel ICT is an authorised Avaya partner in Australia.
Information sourced from official Avaya Australia documentation. Contact Comstel ICT for current pricing and availability.
Comstel ICT · 1300 070 747 · [email protected]