Business NBN plans built for productivity.
Comstel Business NBN plans deliver enhanced SLA, static IP addresses and Sydney-based business support — from $109/month. Six speed tiers from 100/40 Mbps right through to 2 Gbps. Buy online in minutes or call our Sydney team.
NBN built for business, not just households.
Business NBN plans run on the same physical NBN network as residential plans, but with substantially different service handling. NBN Co assigns higher-priority traffic class to Business NBN connections, meaning your data takes precedence over residential traffic during peak congestion periods.
Beyond network priority, Comstel's Business NBN plans include enhanced Service Level Agreements with sub-4-hour fault response on Gold tier, static IP addresses for VPN and remote access, dedicated Sydney-based business support, and the option to add automatic 4G/5G failover for outage protection.
For most Australian businesses — professional services, healthcare practices, hospitality venues, retail stores running EFTPOS, and any business with cloud-based applications — the productivity cost of an outage easily justifies the modest monthly premium over residential plans.
Two service tiers, your choice.
Every Comstel Business NBN plan comes in either Bronze or Gold service tier. Pick the one that matches how critical internet is to your business.
Business-grade essentials
Solid business NBN with priority network traffic and Sydney-based support. The right choice for small offices, home-based businesses and sites where occasional outages aren't catastrophic.
- Business-priority NBN traffic class
- Static IP included
- Unlimited data
- Sydney-based support (business hours)
- Best-effort fault response
Enhanced SLA & faster response
Everything in Bronze, plus an enhanced Service Level Agreement with guaranteed fault response times. Recommended for any business where internet downtime directly impacts revenue or compliance.
- Everything in Bronze
- Enhanced SLA: sub-4-hour fault response
- 99.95% uptime target
- Priority escalation to NBN Co
- Account manager access
Pick a speed that fits your team.
Click any plan to buy online and get started. All plans include unlimited data, static IP and Sydney support. Prices excl. GST · month-to-month.
Comstel BIZ Fast 100/40
- 1 – 5 staff sites
- Unlimited data
- Static IP included
- Sydney support
Superfast 250/100 Bronze
- 5 – 15 staff sites
- Unlimited data
- Static IP included
- Sydney support
Superfast 250/100 Gold
- 5 – 15 staff sites
- Unlimited data
- Static IP included
- Enhanced SLA < 4hr
- Priority support
Turbofast 500/200 Gold
- 15 – 40 staff sites
- Unlimited data
- Static IP included
- Enhanced SLA < 4hr
- Heavy cloud workloads
Ultrafast 1000/400 Gold
- 40+ staff sites
- Unlimited data
- Static IP included
- Enhanced SLA < 4hr
- Design / media ready
Hyperfast 2000/500 Gold
- Enterprise sites
- Unlimited data
- Static IP included
- Top-tier SLA
- Account manager
All prices excl. GST. Pricing depends on address eligibility. 24-month contracts attract additional discount. Speeds shown are NBN Co maximum — typical evening speeds may vary. Not sure which technology is at your address? Call 1300 070 747.
Every Business NBN plan, fully equipped.
Enhanced SLA (Gold)
Sub-4-hour fault response on Gold-tier plans. Faster escalation to NBN Co than residential customers receive.
Static IPv4 Address
Free static IP on every Business NBN plan — essential for VPN access, hosted services, CCTV and remote desktop.
Business-Priority Traffic
NBN Co Class 4 traffic profile — your data gets priority over residential traffic during peak congestion.
Unlimited Data
No data caps, no shaping, no surprises. Every Business NBN plan includes truly unlimited data.
4G/5G Failover Ready
Optional automatic failover to Telstra 4G/5G mobile broadband keeps EFTPOS, VoIP and cloud apps online during outages.
Sydney-Based Support
Every call, email and ticket handled by Comstel team members in North Sydney. No overseas call centres.
Month-to-Month Option
Choose no-lock-in monthly billing or 24/36-month contracts at discounted rates. Your call.
Fast Setup
Where your address is already NBN-connected, we can typically activate your new plan in 5–10 business days.
One Bill, One Team
Bundle with Comstel cloud phones, IT, mobiles and security for a single bill — save 15–30% versus separate providers.
Industries that depend on reliable internet.
If your business loses money when the internet drops, Business NBN plans are the right choice over residential.
Professional Services
Accountants, lawyers and consultants running cloud-based practice management, video calls with clients, and large file transfers.
Healthcare & Medical
GP clinics, dental practices and allied health providers relying on My Health Record, telehealth and online appointments.
Retail & Hospitality
Cafés, restaurants and shops running EFTPOS, POS systems, customer Wi-Fi and surveillance. An hour offline costs hundreds in lost sales.
Multi-Site Businesses
Franchises, clinics and retail chains needing consistent connectivity across multiple locations with unified support and billing.
Design & Media
Production studios, marketing agencies and architects moving large files. Symmetric upload matters — BIZ Turbofast and Ultrafast deliver.
Cloud-First SMBs
Modern businesses living in Microsoft 365, Google Workspace, Xero and other SaaS tools needing consistent connectivity.
Quick answers about business NBN plans.
What are Business NBN plans and why do they cost more than residential?
Business NBN plans include enhanced features over residential plans: priority business-class traffic handling on the NBN network, enhanced Service Level Agreements with sub-4-hour fault response, static IP addresses included, dedicated Australian business support, and committed information rates during peak hours.
What's the difference between Bronze and Gold plans?
Bronze plans deliver business-grade NBN with priority traffic handling and Sydney-based support — perfect for small offices. Gold plans add an enhanced Service Level Agreement with faster fault response (sub-4-hour), higher uptime targets and account-manager-level support. Gold is recommended for any business where internet downtime directly impacts revenue.
Which Business NBN plan is right for my business?
As a guide: 1–5 staff with basic email and cloud apps suits BIZ Fast 100/40 from $109/mo. 6–15 staff running video calls and accounting software suits BIZ Superfast 250/100 from $119/mo (Bronze) or $125/mo (Gold). 15–40 staff with heavy cloud workflows suits BIZ Turbofast 500/200 from $139/mo. 40+ staff or design/media businesses suit BIZ Ultrafast 1000/400 from $169/mo. For data-intensive operations, BIZ Hyperfast 2000/500 at $249/mo delivers 2 Gbps.
How long does Business NBN installation take?
For most addresses already connected to NBN, activation takes 5–10 business days from order. For sites needing a new NBN connection, allow 10–20 business days. We confirm an installation date upfront.
Can I buy a Business NBN plan online?
Yes. Click any plan above and you'll be taken directly to the product page with your selected plan pre-loaded — then just add to cart and check out online. You can also call 1300 070 747 to discuss your address.
Do Business NBN plans include a static IP?
Yes. All Comstel Business NBN plans include a static IPv4 address at no extra charge. Static IPs are essential for VPN access, remote desktop, hosted services and security cameras.
What technology types are available?
BIZ Fast (100/40) is available on FTTP, HFC, FTTC and FTTN. BIZ Superfast (250/100) is available on FTTP and HFC only. BIZ Turbofast 500/200, BIZ Ultrafast 1000/400 and BIZ Hyperfast 2000/500 require FTTP. Most metro and suburban addresses are FTTP-eligible — call us to check your specific site.
What happens if my Business NBN goes down?
With Comstel's enhanced SLA, faults are logged immediately with NBN Co and escalated through our Sydney NOC. Typical fault resolution is under 4 business hours on Gold plans. We can also provide 4G/5G failover devices for retail, hospitality and cloud-dependent operations.
Buy your Business NBN plan online today.
Pick a plan above and check out in minutes. Or call our Sydney team to talk through your address and recommended speed tier — no obligation.
