Description
|
Cloud Phone System · Powered by iPECS Cloud · Comstel ICT
BizTel Cloud Bundles
From $20/month. All Calls Included. BizTel is Comstel ICT's cloud phone system powered by iPECS Cloud from Ericsson-LG. Choose from the Starter Soft-Line (app only, $20/mo) or one of six BizTel Bundles with an iPECS handset included. Every plan includes unlimited local, national and mobile calls, a softphone app, call waiting, and a dedicated phone line per extension. No on-premises PBX required.
|
|
Entry Level
BizTel Starter Soft-Line Bundle — $20/month
|
The BizTel Starter Soft-Line Bundle is the ideal entry point for businesses that want a professional cloud phone presence without a physical desk handset. Everything runs through a softphone app on your existing mobile phone, laptop, or PC. Perfect for sole traders, home offices, remote workers, and businesses just getting started.
|
Not included: International calls & 1300 numbers (35c per call)
|
Handset + App Bundles · From $25/month
BizTel Bundles — iPECS Handset + Softphone App Included
BizTel Bundles powered by iPECS Cloud combine the reliability of a desk handset with the convenience of a softphone app. All bundles include the softphone app, phone line, new number or port your own, unlimited local/national/mobile calls, and call waiting. Handsets can be rented or purchased.
|
BizTel Basic
iPECS 1010i Handset
$25/mo
|
Popular
BizTel Standard
iPECS 1040i Handset
$35/mo
|
BizTel Pro
iPECS 1050i Handset
$45/mo
|
|
BizTel Ultra
iPECS 1080i Executive Handset
$50/mo
|
BizTel Wireless
Cordless Handset & Base Station
$55/mo
|
BizTel BYOD
Bring Your Own Device
$20/mo
|
Not included in any bundle: International calls & 1300 numbers (charged at 35c per call). Existing handsets require a compatibility assessment prior to installation.
Included Features
All BizTel Bundles Include These Call Features
|
|
|
|
| Desktop Phone Control | File Transfer on Chat | Call Logs |
Optional Add-Ons
Enhance Your BizTel Experience
|
Message On Hold
$199 once-off
Professional custom hold message, customised after-hours greeting, and one included change during installation. Holiday messages and additional changes at extra cost. |
Bonnie AI Assistant
$299/month
AI-powered telephone, SMS & WhatsApp customer assistance 24/7. Automates enquiries, captures leads, improves customer engagement for local businesses. |
Installation & Training
From $199 (excl. GST)
Sydney Metro: $199 first 2 hrs, $99/extra hr, 20km radius incl. Outside Sydney: $199 callout + $0.95/km + $99/hr labour. Cabling not included. |
Critical Information Summary
Pricing, Terms & Conditions
| Starter Soft-Line (App included) |
BizTel Bundles ⭐ (Handset & App included) |
|
|---|---|---|
| Monthly Access Fee | $20.00 | From $25.00 |
| Setup + Training (Sydney Metro) | From $199 excl. GST (first 2 hours). $99/hr additional. Travel within 20km included. | |
| Setup + Training (Outside Sydney) | $199 callout fee + $0.95/km + $99/hr labour (excl. GST). Cabling not included. | |
| Minimum Monthly | $20.00 | From $25.00 |
| International & 1300 Calls | Not included — charged at 35c per call | |
| Cancellation Notice | 5 business days. Service disconnects at end of billing month. | |
| Plan Changes | Not available for this service | |
| Early Termination | Equal to remainder of contract term. If handset cancelled within 12 months: payout charge applies based on contract term × number of handsets. | |
This summary may not reflect discounts or promotions. Full terms at comstel.com.au. Service subject to availability. For complaints: 1300 700 600 or Telecommunications Industry Ombudsman 1800 062 058.
|
Ready to upgrade your phone system?
Choose your BizTel bundle, get your number ported, and have your cloud phone system running within days.
|
Learn more about BizTel
See all bundle details, read our blog article, or explore the iPECS Cloud platform behind BizTel.
|
