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How much mobile data does an employee really need?

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How much mobile data does an employee really need?

A guide by user type


Smartphone showing a business mobile account with data usage and billing

How much mobile data do I need for business? It’s one of the most common questions we hear. Giving everyone the same plan, or the biggest one “just in case”, is rarely the cheapest way to keep a team connected. Here’s how to match data to how each person actually works.

It comes down to three habits:

1How much time they spend away from Wi-Fi
2How often they take video calls on the go
3Whether they hotspot a laptop or tablet

What actually uses data

Uses very little
Voice calls, email, messaging, maps and navigation.
Uses a lot
Video calls, hotspotting a laptop, video, and uploading photos or large files.

A Zoom or Teams video call can use around 1GB an hour, or more in HD. So five hours of video calls a week away from Wi-Fi adds up to roughly 20GB a month, before anything else.

Find your user type

1

Office-based

Admin, accounts, reception, office staff

•Mostly at a desk on Wi-Fi
•Calls, texts, email and messaging
•Rarely on video calls using mobile data

15GB – 45GB · from $35/mth

2

Everyday mobile

Managers, account managers, hybrid workers

•Splits the week between office, clients and home
•Email, maps, and some video calls on the move
•Occasional hotspotting

65GB · $45/mth · our most popular

3

Road warrior

Sales reps, consultants, regional managers

•Out of the office most days
•Regular video calls from the car or a café
•Maps and cloud apps all day

100GB · $50/mth

4

Field team & hotspotter

Technicians, tradespeople, inspectors, project staff

•Tethers a laptop or tablet on site
•Logs jobs, uploads photos, opens plans
•Faster speeds, up to 250 Mbps

120GB – 150GB · from $60/mth

5

Power user

Remote and regional workers, heavy hotspot users

•Phone is their main internet connection
•Long video meetings and large file transfers
•Little or no reliable Wi-Fi

180GB · $70/mth

How much mobile data do I need for business? Quick reference

User type Plan size From
Office-based 15GB – 45GB $35/mth
Everyday mobile 65GB $45/mth
Road warrior 100GB $50/mth
Field / hotspotter 120GB – 150GB $60/mth
Power user 180GB $70/mth

Comstel Mobile plans on the Telstra Mobile Network. 36-month term, ex GST.

Don’t forget the devices

Tablets, laptops and routers don’t need a voice plan. A data-only SIM is the better fit. Ask us for our data-only plans.

Tablets & POS
Forms, payments, occasional use
15GB
Laptops
Everyday mobile broadband
65GB
Routers & backup
Busy sites and failover
120GB – 180GB

Mixed team? Try a pool

If you have both light and heavy users, a pooled plan lets everyone share one bucket of data. A light user’s spare data covers a heavy user’s busy month, so you pay for the team’s total use, not each person’s worst month. Mobile Pool plans start from $25 per service a month and are a good fit for any business with 5 or more services, all on one bill.

What if someone goes over?

No excess data charges in Australia. Once included data is used, speed is slowed until the next month, or you can add a bolt-on. Unused data also banks for later (up to 500GB). So it’s safe to start with a sensible plan size and adjust.

Signs someone is on the wrong plan
•Runs out before month-end: move them up a size.
•Data Bank keeps growing: they may need a smaller plan.
•One or two heavy users: a pool may balance the team.

Tip: downgrading to a smaller plan forfeits banked data, so check the balance first.

Easy ways to use less data

✓Turn the camera off or lower video quality on mobile data
✓Set cloud and photo backups to sync on Wi-Fi only
✓Download large files and updates before leaving the office
✓Connect to trusted Wi-Fi at home, the office and client sites
Double Data: 12 November 2026 to 3 February 2027

New and upgraded services on eligible 45GB–180GB Comstel Mobile and Data Only plans get double the data for six months, applied automatically. Pooling plans are excluded.

Not sure where your team fits?

Our North Sydney team can review your current usage and recommend the right plan for each person and device.

Call 1300 070 747, email sales@comstel.com.au or book a 30-minute chat. Monday to Friday, 9:00am–5:30pm AEST.

Data use figures are estimates and vary by app, settings, video quality and device. Prices exclude GST and are current as of November 2026. Full terms are set out in your Comstel customer agreement.

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