Bitdefender MDR PLUS
Everything in Bitdefender MDR, plus the most comprehensive dark-web detection and response available — a fully managed, 24/7 service run by Bitdefender's global SOC and intelligence analysts, built on GravityZone Business Security Enterprise.
Start with a free Security Health Check
Not sure where your security stands? Comstel will review your current setup, endpoints and risks, then recommend the right GravityZone package — at no cost and with no obligation.
What MDR PLUS delivers
A single platform that prevents, protects, detects and responds — here's what stands out.
24/7 SOC monitoring
Round-the-clock detection and response from Bitdefender's global SOCs — over 285 analysts, threat hunters and investigators working for you.
Expert threat hunting
Analysts proactively hunt advanced and persistent threats using telemetry from hundreds of millions of endpoints.
Rapid, pre-approved response
Pre-approved actions let analysts contain and mitigate threats fast; your emergency contact is called within 30 minutes of a declared incident.
Dark-web detection & response
Intelligence Analysts continuously monitor the dark web for leaked or stolen data — credentials, IP, brand references, domains and typo-squatting.
Dedicated Security Account Manager
A 24x7 SAM is your single point of contact, with quarterly business reviews of your security posture and recommendations.
Reporting & breach warranty
Actionable monthly and after-action reporting — plus a cybersecurity breach warranty covering up to US$1,000,000 in response expenses.
Everything in MDR PLUS
A fully managed service — all of Bitdefender MDR, plus comprehensive dark-web intelligence and a dedicated account manager.
- All the protections of Bitdefender MDR
- Built on GravityZone Business Security Enterprise (EDR)
- 24x7 monitoring from Bitdefender's global SOCs
- Proactive, human-led threat hunting
- Pre-approved response actions (PAAs)
- 30-minute incident call-out to your emergency contact
- Flash reports and audit-ready after-action reports
- Most comprehensive dark-web detection & response
- Cyber Intelligence Fusion Cell (CIFC) intelligence
- Priority / high-value target monitoring (e.g. executives)
- Dedicated 24x7 Security Account Manager (SAM)
- Professional Services onboarding & security baselining
- Quarterly Business Reviews (QBRs) and monthly reporting
- Cybersecurity breach warranty up to US$1,000,000
The outcomes that count
What this means for your business day to day.
Bitdefender's global SOCs follow the sun across North America, Europe and Asia-Pacific.
If an incident is declared, your emergency contact is called within 30 minutes.
MDR PLUS includes a cybersecurity breach warranty covering up to US$1,000,000 in response costs.
Where this fits
Each package builds on the one before it. Not sure which is right? Our free health check will point you to the best fit.
Business Security Premium
Advanced, automated prevention & cloud sandboxing.
View page → 5 endpoints min.Business Security Enterprise
Adds EDR — detect, investigate & respond.
View page → 50 endpoints min.Defense XDR
Native XDR across identity, cloud, apps & network.
View page →MDR PLUS
Fully managed 24/7 SOC + dark-web response.
Details below ↓Bitdefender, delivered & supported locally
We're an Australian-owned ICT provider, not a faceless licence reseller. We size, deploy, tune and support GravityZone so your protection is live fast and stays effective.
Authorised Bitdefender partner
Licensing, deployment and renewals handled locally, end to end.
Right-sized to your business
We match the package and add-ons to your endpoint count and risk.
Managed onboarding
Policy setup, rollout and tuning so protection is live and effective fast.
Local support
Sydney-based team on AEST hours — real people on 1300 700 600.
One supplier, whole stack
Security alongside your phones, NBN, IT and hardware.
Australian-owned since 2015
ICT specialists who know local business and compliance.
MDR PLUS — common questions
What does MDR PLUS add over MDR?
Everything in MDR, plus the most comprehensive dark-web detection and response, a dedicated 24x7 Security Account Manager, Professional Services onboarding, priority target monitoring and quarterly business reviews.
What's the minimum number of devices?
MDR PLUS starts from 50 endpoints.
What does the dark-web monitoring cover?
Leaked or stolen credentials, intellectual property, brand references, domains, typo-squatting and technology-stack exposure — with analysts alerting you in context, not just raw data.
Do I still need my own security team?
No. MDR PLUS is fully managed — Bitdefender's SOC monitors, hunts and responds on your behalf, with a dedicated account manager. It can augment an in-house team or remove the need to build a 24/7 SOC.
Which systems are covered?
Windows, macOS and Linux endpoints via the GravityZone agent, with cloud (AWS, Azure, GCP), network and Microsoft 365 / Google Workspace visibility.
Is there a trial, and how is it priced?
A 30-day proof-of-concept is available, plus a free Comstel Security Health Check. Pricing is a custom quote based on your endpoints and term.
Get an MDR PLUS quote — or a free health check
Tell us your endpoint count and we’ll recommend the right fit and price it — or book a free, no-obligation Security Health Check. Licensed, deployed and supported by Comstel here in Australia.
North Sydney NSW 2060
