Business cybersecurity
Bitdefender GravityZone: four packages, explained
Prevention, EDR, XDR and 24/7 managed response. What each package actually does, and an honest guide to how far up you need to go.
Endpoint protection is the layer most likely to actually stop a ransomware attack — and the layer most often left half-configured. Two businesses running the identical product can have completely different outcomes, because what matters is how many layers are switched on and whether anyone is watching them.
GravityZone runs prevention, detection, extended detection and managed response from one platform, one cloud console and a single lightweight agent across Windows, macOS, Linux and iOS. Comstel ICT is an authorised Bitdefender partner; we size, deploy, tune and support it.
- 70%Less day-to-day security effort
- 85%Fewer incidents
- 50%Faster incident response
Figures reported by Bitdefender across its enterprise customer base.
Business Security Premium — from 1 endpoint
Aggressive, automated protection against sophisticated threats, with no security team required.
- Full prevention stack — anti-malware, web and network attack defence, firewall
- Ransomware Mitigation with tamper-proof backups and automatic file restore
- Advanced Anti-Exploit and Fileless Attack Defense
- HyperDetect — tunable machine learning for zero-days and APTs
- Sandbox Analyzer — cloud detonation of suspicious files
- Endpoint Risk Analytics and Risk Management
Best for: strong automated protection without a dedicated security team.
Business Security Enterprise — from 5 endpoints
Everything in Premium, plus Endpoint Detection & Response — so you can see what happened, not just that something did.
- Automated cross-endpoint incident correlation
- Threat hunting across live and historical data
- Incident visualisation — attack timeline and root cause
- One-click and guided response to contain attacks
Best for: teams that need to investigate and respond, not just block.
Defense XDR — from 50 endpoints
Native sensors extend visibility past the laptop, because attacks move through identity, email and cloud — not just devices.
- Identity sensors for Active Directory and Entra ID
- Productivity apps — Microsoft 365, Google Workspace, Intune
- Network, cloud and mobile sensors
- Automated triage and cross-source correlation
Best for: one view across identity, cloud, apps and network.
MDR PLUS — from 50 endpoints
Monitoring handed to Bitdefender’s global Security Operations Centre. The layer that matters most when nobody on your team is awake at 2am.
- 24×7 monitoring by Bitdefender’s global SOC
- Expert threat hunting and rapid response
- Dark-web detection and response
- Dedicated Security Account Manager, 30-minute incident call-out, monthly reporting
- Breach warranty of up to US$1,000,000
Best for: 24/7 protection, fully managed.
A rough rule of thumb
If you have no internal IT and fewer than about twenty staff, prevention plus managed response usually beats buying more tooling nobody has time to operate. If you already have an IT person or an MSP, detection and response is where the next real gain is. If you handle client financial or health data, or you’re answering security questions in tenders, extended detection stops being optional.
Nobody needs every layer. Most businesses need more than one.
Which industries choose what
| Sector | Usually the right fit | Why |
|---|---|---|
| Healthcare, aged care, legal, accounting, manufacturing | Enterprise | Data worth stealing, and a need to investigate properly |
| Financial and professional services | Defense XDR | Identity and cloud visibility, plus tender requirements |
| Education, non-profit, retail, hospitality | Premium | Prevention-first protection that’s easy to manage on a tight budget |
Optional add-ons layer onto any package: Email Security, Patch Management, Full Disk Encryption, Mobile Security, PHASR attack-surface reduction, and offensive services including penetration testing and red teaming.
Why we standardised on Bitdefender
Bitdefender is a Forrester Wave Leader and has achieved 100% detection in the MITRE ATT&CK evaluations three years running. In the latest AV-Comparatives Endpoint Prevention and Response evaluation it recorded the highest breach prevention rate and the lowest total cost of ownership.
It also runs prevention, extended detection and managed response from one platform and one agent — which matters more than it sounds. Layered security assembled from four different vendors tends to leave gaps precisely where the products meet.
Not sure how many endpoints you’re protecting?
Book a free consultation. We’ll review your current setup, endpoint count and risks, then recommend the right package — licensed, deployed and supported by our Sydney team.
Get in touch
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All GravityZone packages are priced per endpoint and quoted to your environment. Comstel ICT is an authorised Bitdefender partner. Performance figures are as reported by Bitdefender.
