Phone systems built for hotels, restaurants & venues.
In hospitality, seamless communication is the difference between a guest who returns and one who doesn't. Comstel ICT delivers purpose-built phone systems for hotels, restaurants, cafes, spas, pubs, clubs, function venues and aged-care facilities — from front desk to guest rooms, kitchen to concierge.
Tailored systems for every hospitality environment.
Six venue types, each with the typical Comstel solution stack. Whatever the layout, we design around how your staff and guests actually use the phones.
Hotels & Motels
Full in-room guest phones, front desk systems, housekeeping lines and PBX integration. Every department connected, every guest served efficiently.
- Guest room phones
- Wake-up call scheduling
- Housekeeping & maintenance lines
- One-touch room service
- PMS system integration
Restaurants & Cafes
Streamlined front-of-house to kitchen comms, reservation management and staff coordination that keeps service running smoothly through peak hours.
- Kitchen-to-floor communication
- Reservation & booking lines
- Manager & staff extensions
- Cordless DECT handsets
- Multi-site support
Spas & Wellness
Discreet, reliable comms for spas, wellness centres and resorts. Bookings, staff coordination and guest services without disrupting the atmosphere.
- Quiet, discreet operation
- Booking & appointment lines
- Staff handset integration
- Multi-room systems
- VoIP cost savings
Function & Event Venues
Flexible systems that scale with event bookings. Multiple rooms, temporary extensions and reliable comms for events of any size.
- Room-by-room extensions
- Temporary line setup
- Event coordinator lines
- PA & intercom integration
- Scalable cloud or on-premise
Pubs, Clubs & Bars
Noise-tolerant handsets, kitchen and bar comms, function-room extensions and reliable communication for venues where service runs late and loud.
- Noise-resistant handsets
- Bar & kitchen extensions
- Function room phones
- Pokies-room compliant lines
- Manager paging
Aged Care & Retirement
Resident in-room phones, nurse call integration, family contact lines and easy-to-use handsets designed for older Australians. Compliant with aged-care comms requirements.
- Resident room phones
- Large-button, hearing-aid compatible
- Nurse call integration
- Family contact extensions
- Emergency PA & intercom
Everything your venue needs in one system.
Six capabilities that show up in almost every hospitality install we deliver.
Enhanced Guest Experience
Fast check-ins, wake-up scheduling, one-touch room service and instant concierge access — features that lead to positive reviews.
Customisable Solutions
Designed around your floor plan, team structure and guest service model — from boutique hotels to large resorts.
Staff Efficiency
Team moves freely with cordless DECT handsets while staying reachable. Kitchen, floor, housekeeping all on one network.
Scalable as You Grow
Start with what you need and expand. Add rooms, extensions and locations without replacing the system.
Cost-Effective VoIP
VoIP hospitality systems dramatically reduce call costs vs traditional phone lines — better quality, more features.
Australian Local Support
Hospitality never sleeps. Real Australian-based humans on the phone when you call — never offshore tier-1.
From consultation to going live.
Free Venue Assessment
We visit (or consult remotely) to understand your layout, team structure and communication needs. No cost, no obligation.
Custom System Design
Designed room-by-room, department-by-department. Clear proposal, everything included, no hidden extras.
Install & Configure
Certified technicians install with minimal disruption. We test every line before sign-off.
Train & Support
Handover training for your team. Ongoing Australian-based support — phone or email — for the life of your system.
FAQs — hospitality phones.
What's special about a hospitality phone system?
Can I integrate the phone system with my PMS?
Do you supply both cloud and on-premise PBX?
Will the system handle our seasonal staff changes?
Do you handle aged-care compliance?
How do I get started?
Talk to a real Comstel team member. Same business day.
Choose what works for you — call, email, book a free 30-min consultation or send an enquiry. No call-centre script.
Three ways to reach us.
Talk to an Australian-based specialist. No offshore tier-1 hand-off.
Mon–Fri 9:00am – 5:30pm AEST
Send us an enquiry
A real Comstel team member will respond the same business day.
Thank you! 🎉
Your enquiry has landed with the Comstel team. A real Australian-based specialist will be in touch the same business day.
Book a free 30-min consultation
Pick a preferred date and time. We'll confirm by email within one business hour, or book on Calendly instantly.
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Your appointment request has been sent. A Comstel specialist will confirm the time by email within one business hour.
Ready to upgrade your venue communications?
Free venue assessment. Tailored solution. No obligation.
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