Snom IP phones, DECT & conference — supplied and supported by Comstel.
Comstel ICT is now an authorised Snom Silver Partner. That means direct access to Snom's Berlin-engineered VoIP handsets, cordless DECT systems, conference speakerphones, hospitality phones, headsets and provisioning tools — with expert deployment, priority stock, and Australian service.
What Silver Partner status means for you.
The Snom Partner Program only enrols authorised resellers who meet strict certification standards. Comstel ICT's Silver Partner status delivers real advantages to end customers.
Berlin engineering. World's first SIP phone maker.
Snom Technology GmbH is a Berlin-based manufacturer that developed the world's first SIP-based VoIP phone in the early 2000s and has spent more than two decades refining premium IP telephony hardware. Today Snom is part of the VTech Group and remains one of the most respected VoIP phone brands in Europe, with a rapidly growing footprint across Asia-Pacific.
Every current Snom device is engineered around a common software platform, meaning consistent behaviour across desk phones, DECT handsets, conference units and hospitality devices. Provisioning, security, firmware and audio quality all follow the same standards — simplifying deployment and ongoing management for IT teams.
Comstel ICT distributes and deploys the full Snom Australian range — from single-handset small business installs through to multi-site DECT deployments, hotels, warehouses, call centres and government offices.
- Wideband HD audio — G.722, G.722.1, Opus codecs
- Open SIP standards — works with any compliant PBX
- Multi-cell DECT — single-, multi- and virtual multi-cell
- Enterprise security — TLS, SRTP, 802.1X, VLAN, TR-069
- Snom SRAPS — zero-touch cloud provisioning platform
- Long product lifecycles — documented EOS/EOL roadmap
Snom Australia range
Comstel ICT status
Manufacturer-backed
Cloud managed
Eight product categories, one platform.
The Snom range covers every business voice scenario — from a single desk in a shared office through to multi-cell DECT deployments spanning entire warehouses. Below, every product family Comstel supplies.
Desk Phones
Four series spanning entry-level through premium executive — single-line SIP for shared desks, colour-screen mid-tier for standard offices, and Wi-Fi/Bluetooth flagship models for management desks.
Wireless DECT
Cordless handsets and scalable base stations for mobile staff. Single-cell for small offices, multi-cell for warehouses, hotels and hospitals. Rugged IP-rated models for industrial sites.
Conference Phones
Boardroom and meeting-room speakerphones with full-duplex HD audio, expandable wireless microphones, and PSTN or SIP options for small huddle rooms through to executive boardrooms.
Hospitality Phones
Purpose-built for hotels, resorts and serviced apartments. Customisable faceplates, one-touch service buttons, PMS integration, and design language that fits guest rooms.
Headsets
Wired and wireless DECT headsets for call centres, reception desks and hot-desking staff. Certified for Snom desk phones with native EHS (electronic hook switch) support.
Location Gateway
DECT-based indoor location tracking for people and assets. Alarm-server integration for lone-worker safety in aged care, healthcare, warehousing and manufacturing environments.
Special Application Devices
Purpose-built devices for meeting rooms, lift phones, hotline installations, kiosks, and emergency communications. Includes weather-sealed and vandal-resistant variants.
Accessories & Modules
Expansion modules (D7C/D8C) for reception desks, Wi-Fi/DECT USB dongles, PoE injectors, wall mounts, power supplies, replacement handsets and cords.
Three go-to models for Australian offices.
Not sure where to start? These three Snom desk phones cover the majority of business scenarios — from shared common-area desks through to executive management.
Snom D335 / D385
- 12 SIP identities — multi-line capable
- 2.8" colour display with sensor-based UI
- Gigabit Ethernet and PoE Class 2
- HD Audio · wideband handset and speaker
- Best for the majority of office desks
Snom D717 / D735
- 2.8" high-res colour TFT display
- Sensor-hover keys — capacitive touch shortcuts
- USB port · native headset support
- WiFi dongle capable · Bluetooth via USB
- Best for busy managers and hybrid staff
Snom D862 / D865
- 5" tiltable IPS colour display
- Wi-Fi & Bluetooth built-in (D865)
- 2x USB 2.0 ports · noise-reduction handset
- Expansion module ready (D8C, up to 60 keys)
- Best for executives, reception, high-call-volume
Every Snom desk phone at a glance.
The complete D-series lineup Comstel supplies — from the D1xx entry range through the D8xx executive tier. Ten current models covering every business scenario.
The engineering underneath every device.
Six technology pillars run consistently across every current Snom product — you don't need to relearn the platform when you move from a desk phone to a DECT handset or a conference unit.
Wideband HD Audio
Every current Snom device supports HD wideband audio via G.722, G.722.1, G.729 and Opus codecs. Handsets and speakerphones are individually tuned for clarity at both ends of the call.
DECT Single & Multi-cell
Snom's M-series covers single-cell (M300/M400) for small offices, multi-cell (M700/M900) with seamless handover for larger sites, and virtual multi-cell for distributed deployments.
WiFi, Bluetooth & NFC
Wireless connectivity built into premium models or added via USB dongle. Bluetooth for wireless headsets and mobile pairing. NFC for tap-to-pair and rapid mobile handoff.
SRAPS Zero-Touch Provisioning
Snom Secure Redirection and Provisioning Service (SRAPS) delivers cloud-based, zero-touch device provisioning. Ship the phone straight to the end user — it self-configures on first boot.
Enterprise Security
TLS 1.2/1.3 for SIP signalling, SRTP for media encryption, 802.1X port authentication, VLAN tagging (VLAN ID + priority), and TR-069 remote management support on every current model.
Long Product Lifecycles
Snom publishes documented EOS/EOL roadmaps for every model. Firmware updates continue years after purchase, and spare parts are supported through the Snom Authorised Repair Partner network.
Works with the phone system you already have.
Snom follows open SIP standards, so its phones register to virtually any compliant PBX or hosted VoIP service. Comstel handles provisioning against the specific system you use.
SIP Trunk providers
Register directly to any SIP-compliant hosted service in Australia.
Standards-based PBX
Compatible with Avaya IP Office, iPECS, Asterisk-based systems, and other SIP PBXs.
Cloud-hosted platforms
Register to major cloud PBX platforms via standard SIP with SRAPS provisioning.
Up to 12 SIP identities
Register to multiple accounts simultaneously — common for reception and multi-tenant users.
Six environments where Snom is the right pick.
Snom's platform range means the right device exists for every voice use case Australian businesses run into.
Standard business voice
Mixed desk phones (D3xx / D7xx) with expansion modules for reception. Standard SIP registration to your existing PBX or hosted platform.
Nurse call & mobility
M-series DECT for mobile clinical staff, location beacons for lone-worker safety, and alarm-server integration for patient / resident calls.
Guest rooms & front desk
Purpose-built hospitality phones with custom faceplates, PMS integration, one-touch service buttons, and D8xx executive units for reception.
Site-wide DECT coverage
Multi-cell M700/M900 base stations for seamless handover across large facilities. Rugged IP-rated M85/M90 handsets for tough environments.
Headset-first agent desks
D717/D735 desk phones with native EHS headset support (Snom A170/A190), plus rapid provisioning via SRAPS for large agent fleets.
Multi-site rollouts
Standardised deployments across campuses or offices using SRAPS zero-touch provisioning. Long product lifecycles suit government procurement cycles.
Anyone can sell a phone. Six reasons to choose Comstel.
Comstel ICT's Silver Partner status is about more than a logo. Here is what it means in day-to-day practice.
Authorised Snom Silver Partner
Certified reseller status backed by Snom Technology. Enhanced service levels, direct manufacturer support, and priority stock allocation on the current Australian range.
Deployment & provisioning
On-site install, network configuration, SIP registration to your PBX, VLAN tagging, QoS setup, and SRAPS enrolment handled by Comstel technicians — not a helpdesk script.
End-to-end voice stack
Pair Snom hardware with Comstel's NBN, SIP trunks, hosted PBX or Avaya cloud on the same invoice, same support number. One vendor for the whole voice environment.
Australia-based support
1300 numbers, Sydney business hours, and access to a technician who has actually deployed Snom devices — not offshore Tier 1 chasing a decision tree.
Warranty administered locally
Snom's standard 2-year warranty is handled by Comstel — RMA processing, replacement units, firmware updates, and ongoing lifecycle advice as models approach EOL.
Right model, not most expensive
Tell Comstel what you actually need — number of users, use case, existing PBX. We recommend the right Snom device, not the highest-margin one. Honest advice, quoted in writing.
Quick answers about Snom with Comstel.
What does "Snom Silver Partner" actually mean for me as a customer?
Will Snom phones work with my current phone system?
How do I choose between D3xx, D7xx and D8xx desk phones?
Can I use Snom cordless (DECT) across a large site?
What is SRAPS and do I need it?
What warranty comes with Snom devices?
Do you sell just the handsets, or the whole voice environment?
What about hospitality phones for hotels and serviced apartments?
Can Snom devices work with headsets and mobile pairing?
How long from order to installed?
How do I get a Snom quote?
Come in. Talk to a real Snom specialist.
Whether you're replacing three desk phones or rolling out DECT across a warehouse, Comstel scopes it against your actual environment — not a template. One business day response.
Pick the one that suits you.
No queues, no offshore helpdesk. The team that quotes you also deploys and supports your install — from Sydney.
Or send us your details.
One business day response. No pushy calls — just a written quote you can review at your own pace.
